Live Figma Training

Learning Design | Training

I designed, developed and delivered a hands-on Figma learning experience for a career transition boot camp to prepare learners for UX Design roles at a Fortune 500 company.‍

This resulted in 80% of participants securing job offers within a month of completing the course.

Problems

Learners had twelve weeks to prepare for job applications with varying knowledge of an industry standard tool, Figma.

  • New users struggled with the overwhelming interface, had limited screen space, and lacked familiarity with design principles.
  • Midlevel users found technical jargon unclear and lacked knowledge of best practices
  • Advanced users lacked guidance on when to apply certain skills and needed motivation to deepen their learning.

Solutions

Design and deliver a well structured, adaptable learning approach that provided hands-on guidance for beginners (120 hour of live training), best practice frameworks for intermediate learners, and advanced problem-solving strategies to keep experienced learners engaged and job-ready (48 self-guided training activities).

Methods

Backwards Design, Competitive Analysis, User Interviews

Tools

Figma, Excel, Teams

My Role

Lead Designer (Learning Design, Training, Project Management, UI Design)

My Process

Understanding the learners

Starting from scratch to design a Figma course wasn't easy! I began my research with a competitive analysis to understand what resources already existed. Then, I began brainstorming (my favorite part of designing) and I came up with every feature and activity I could think of. Collecting existing resources was also helpful for finding inspiration. From there, I developed a course outline. In order to better understand the learners, I met with each of them individually during our first week together to chat about their technological abilities.

Newbie Nicole

29 yo | Phoenix, AZ | Unemployed

Bio
Newbie Nicole is artistic and loves to create things... on paper. They are new to Figma and are excited and enthusiastic, yet intimidated by the complexity of the program.

Goals

  • Create digital art
  • Design hi-fi mockups
  • Have fun

Frustrations

  • Intimidated by the interface
  • Only has one monitor
  • Unfamiliar with digital design

Midlevel Marget

32 yo | Chicago, IL | Unemployed

Bio
Midlevel Margaret was a passionate educator who is hoping to transition into the world of design. She has some experience using Figma to create posters for her classroom and is self taught.

Goals

  • Enhance her technical abilities
  • Learn more about prototyping
  • Speak intelligently

Frustrations

  • Intimidated by technical jargon
  • Unfamiliar with best practices
  • Feels pressured to get a job

Advanced Aaron

24 yo | Dallas, TX | Unemployed

Bio
Advanced Aaron studied design in college and has struggled to find a job. He is looking to gain more formal experience with Figma and produce stunning visuals for his portfolio.

Goals

  • Improve his portfolio
  • Create advanced prototypes
  • Learn best practices for illustrating

Frustrations

  • Feels burnt out from the job hunt
  • Unsure about when to use what
  • Needs motivation to learn
three challenges faced during the Figma course design and training including time, learner skill set and tech issues

Action

My intention for this course was to set the learners up for success by incorporating every tip and trick possible. I collaborated with the two other instructors on the team to ensure my lessons aligned with the UX/UI topics they were covering in the morning classes. I started by using my original affinity diagram to create a physical Kan Ban board. Each tool, tip, or trick was written on a sticky note and moved to the “completed” side once we discussed it in class.

As all designers know, things do not always go according to plan, so I prepared as many activities that pertained to the topics I wanted to cover. As I began teaching, the learners had many questions and encouraged me to be flexible with my activities. Oftentimes we would begin a topic and start creating something, and end up incorporating additional tips and tricks! Thanks to the curiosity and enthusiasm of my learners, we were able to cover more than I had anticipated! They were both shocked and excited to see the hidden easter eggs in Figma. Did you know the chemical formula for caffeine is hidden in the software?

Results

By the end of the 12 week cohort, each learner had gained experience using Figma to create everything from icons to fully interactive prototypes. At the end of each week, I created a review file for the learners to look over the concepts we covered and dive deeper into the topics they found difficult. At the conclusion of the course, I sent out a course evaluation form that showed my hard work paid off. Not only did my learners have the confidence to use Figma, they were excited about the power of the software.

process photo of a Figjam retrospective after the course finished featuring three sections: what went well, what problems did we face, and what actions were needed